Effective date: 1 January 2025 | Applies to all players in the Philippines
Please read these Terms and Conditions carefully before using jili11. By registering an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, please do not use the platform.
You must be at least 18 years of age to register and use jili11. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify the support team immediately at [email protected]. jili11 reserves the right to request identity verification documents at any time to confirm account ownership and protect your balance. Accounts found to contain false information may be suspended pending review.
All transactions on jili11 are conducted in Philippine pesos (PHP) through supported local payment channels including GCash and Maya. Deposits are credited to your account balance upon successful confirmation from the payment provider. Withdrawal requests are subject to identity verification; players who have not completed verification may experience delays until the process is finalised. jili11 does not charge processing fees on standard withdrawals, though your payment provider may apply their own charges. Minimum and maximum withdrawal amounts are displayed on the Withdrawal page and are subject to change with reasonable notice. Any funds that appear to have been deposited through fraudulent means will be withheld pending investigation and may be forfeited if fraud is confirmed.
All games and betting markets available on jili11 are governed by individual game rules that are displayed within each game or betting section. Players are responsible for understanding the rules of any game or market before placing a wager. Results generated by slot games and fish shooting titles are determined by certified random number generation systems, and all outcomes are final once confirmed. Sports betting results are settled in accordance with official match results from the relevant governing body; in the event of a dispute, jili11's decision is final. Bets placed in error cannot be cancelled once confirmed, so players are advised to review their selections carefully before submitting. jili11 reserves the right to void any bet that was placed as a result of a technical error, incorrect odds display, or system malfunction. Any attempt to exploit software errors or engage in match manipulation will result in immediate account suspension.
Players must not use jili11 for any unlawful purpose or in any manner that could damage, disable, or impair the platform or interfere with other players' use of the service. The use of automated tools, bots, scripts, or any software designed to gain an unfair advantage is strictly prohibited and will result in permanent account closure. Collusion between players, chip dumping, and any form of coordinated play intended to manipulate game outcomes are violations of these terms. Players must not attempt to access accounts belonging to other users or attempt to reverse-engineer any part of the platform's software or security systems. Sharing account credentials with third parties is not permitted, and jili11 accepts no liability for losses arising from such sharing. Any player found to be engaging in prohibited conduct will have their account suspended, their balance withheld pending review, and may be reported to relevant authorities where applicable. jili11 actively monitors platform activity to detect and prevent abuse.
jili11 is committed to promoting responsible gaming among all Filipino players and provides dedicated tools and resources to help players manage their activity in a healthy and informed way. Players can access self-exclusion options, deposit limits, and session reminders through the Responsible Gaming page. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of these tools or contact our support team for assistance. Gaming on jili11 is intended to be a form of entertainment, and players should never wager more than they can comfortably afford to lose. jili11 does not extend credit to players and does not encourage players to borrow money for the purpose of gaming. Players who are experiencing financial difficulty are advised to seek independent financial or counselling support. All responsible gaming features are available at no cost and can be activated at any time through your account settings or by contacting [email protected].
jili11 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. Personal information provided during registration and verification is used solely for the purposes of account management, identity verification, payment processing, and fraud prevention. jili11 does not sell or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored securely and access is restricted to authorised personnel only. Players have the right to request access to the personal data held about them and to request corrections where information is inaccurate. Any data retention and deletion requests can be submitted to [email protected] and will be handled in accordance with applicable Philippine data protection regulations. By using jili11, you consent to the collection and use of your data as described in the Privacy Policy.
jili11 provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times, as scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. To the fullest extent permitted by applicable law, jili11 shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from technical errors, delayed withdrawals, or interruptions to game availability. jili11 is not responsible for any losses incurred as a result of a player's failure to comply with these Terms and Conditions. The platform's total liability to any player in connection with their use of jili11 shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law. Players are encouraged to review the FAQ page for guidance on common issues before contacting support.
jili11 reserves the right to update or modify these Terms and Conditions at any time, and any changes will be effective upon publication on this page with an updated effective date. Players are encouraged to review this page periodically to stay informed of any updates that may affect their use of the platform. Continued use of jili11 following the publication of updated terms constitutes acceptance of those changes. Where changes are material, jili11 will make reasonable efforts to notify registered players via the contact details associated with their account. If you do not agree with any updated terms, you should cease using the platform and contact [email protected] to discuss your account. These Terms and Conditions are governed by the laws of the Philippines, and any disputes shall be subject to the exclusive jurisdiction of the Philippine courts. The English version of these terms shall prevail in the event of any inconsistency with a translated version.
If anything in these Terms and Conditions is unclear, our support team is available 24/7 to help. You can also visit the FAQ page for quick answers, or head to the Responsible Gaming page for player protection resources.